Trust Centre - Status

We are fanatical about keeping our systems alive

Last month’s uptime

100%

12 months uptime

99.99%
(99.992% - 45 minutes downtime)

Our server maintenance window is Friday evening from 20:00-22:00 GMT. During this window we rarely take our systems offline. If there is any planned downtime during this maintenance window it will be communicated to all customers in advance.

We’re happy to answer any questions on our uptime levels, security, and planned maintenance. Our measurable targets, plans and policies can be made available upon request. If you have any queries or security-related questions please contact us at security@now-here.com.

Incidents

  • December 2022
    No incidents so far this month.
  • November 2022
    No incidents this month.
  • October 2022
    2022-10-22 - 13 minutes 0 seconds downtime. Reason: An internal networking issue impacted all nowhere applications.
  • September 2022
    2022-09-21 - 8 minutes 0 seconds downtime. Reason: Nginx DNS cache issue impacted nowhere auth.
    2022-09-26 - 3 minutes 0 seconds downtime. Reason: Auth DB performance issue impacted all nowhere applications.
  • August 2022
    2022-08-05 - 4 minutes 0 seconds downtime. Reason: Memory issues impacted Nowhere auth applications.
  • July 2022
    No incidents this month.
  • June 2022
    2022-06-21 - 15 minutes 0 seconds downtime. Reason: Global CloudFlare failure partially affected Nowhere Applications and www.now-here.com.
  • May 2022
    No incidents this month.
  • April 2022
    2022-04-24 - 2 minutes 0 seconds downtime. Reason: Internal database connectivity issue affected the Launcher and nowhere Auth.
  • March 2022
    No incidents this month.
  • February 2022
    No incidents this month.
  • January 2022
    No incidents this month.

Security questions?

If you have any questions, please contact our security team