Trust Centre - Status

We are fanatical about keeping our systems alive

Last month’s uptime

100%

12 months uptime

99.99%

(99.994% - 29 minutes and 50 seconds downtime)

Our server maintenance window is Friday evening from 20:00-22:00 GMT. During this window we rarely take our systems offline. If there is any planned downtime during this maintenance window it will be communicated to all customers in advance.

We’re happy to answer any questions on our uptime levels, security, and planned maintenance. Our measurable targets, plans and policies can be made available upon request. If you have any queries or security-related questions please contact us at security@now-here.com.

Incidents

September 2021
No incidents so far this month.
August 2021
No incidents this month.
July 2021
No incidents this month.
June 2021
2021-06-23 - 20 minutes 0 seconds downtime. Reason: Internal networking issue affected Bixe.ai.
May 2021
2021-05-11 - 0 minutes 50 seconds downtime. Reason: Internal error affected www.now-here.com.
April 2021
No incidents this month.
March 2021
No incidents this month.
February 2021
No incidents this month.
January 2021
No incidents this month.
December 2020
2020-12-28 - 9 minutes 0 seconds downtime. Reason: Internal routing error affected nowhere Auth.
November 2020
No incidents this month.
October 2020
No incidents this month.

Security questions?

If you have any questions, please contact our security team