Trust Centre - Status

We are fanatical about keeping our systems alive

Last month’s uptime

99.99%

12 months uptime

99.99%

(99.996% - 22 minutes and 50 seconds downtime)

Our server maintenance window is Friday evening from 20:00-22:00 GMT. During this window we rarely take our systems offline. If there is any planned downtime during this maintenance window it will be communicated to all customers in advance.

We’re happy to answer any questions on our uptime levels, security, and planned maintenance. Our measurable targets, plans and policies can be made available upon request. If you have any queries or security-related questions please contact us at security@now-here.com.

Incidents

May 2022
No incidents so far this month.
April 2022
2022-04-24 - 2 minutes 0 seconds downtime. Reason: Internal database connectivity issue affected the Launcher and nowhere Auth.
March 2022
No incidents this month.
February 2022
No incidents this month.
January 2022
No incidents this month.
December 2021
No incidents this month.
November 2021
No incidents this month.
October 2021
No incidents this month.
September 2021
No incidents this month.
August 2021
No incidents this month.
July 2021
No incidents this month.
June 2021
2021-06-23 - 20 minutes 0 seconds downtime. Reason: Internal networking issue affected Bixe.ai.

Security questions?

If you have any questions, please contact our security team